Products & Services

We offer a wide selection of premium pet supplies, including natural and organic food, engaging toys, grooming products, accessories, and health supplements for both dogs and cats. Additionally, we provide a pre-order service to accommodate your specific needs. Each product is carefully selected to ensure the well-being of your pets. All our health supplements are certified by Health Canada, and we collaborate with certified animal pharmacies to guarantee the highest standards of quality and safety.

 Yes! We provide professional pet grooming services including haircuts, nail trimming, and bath in our shop. You can book your grooming appointment online or visit us in-store.

Yes, we do offer cosmetic teeth cleaning service, you can book through our website or Fresha platform, Wavier Form must be filled and signed before the appointment.

You can easily book your pet’s grooming appointment through our website or Fresha platform by calling the store directly. We recommend booking in advance to ensure your preferred time slot.

Yes, we accept returns on unopened and unused products within 7 days of purchase in store or 7 days after receiving the products from shipping. Please bring your receipt or proof of purchase. Some exceptions may apply, so please check our return policy for details.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Yes! We offer free local delivery for orders over $99 + Tax within the Great Toronto Area. Simply choose the delivery option at checkout, and we’ll handle the rest.

If your pet has specific dietary requirements, we carry a variety of specialized foods to meet those needs. You can consult with our knowledgeable staff for recommendations, or feel free to reach out to us online for advice.

Yes! We offer special promotions throughout the year, as well as a loyalty program where you can earn points for every purchase. Ask in-store for more details.

While we are experts in pet supplies and care, we recommend contacting a licensed veterinarian if your pet requires medical attention. We are happy to provide recommendations for trusted vets in the area if needed. We also have collaborated pharmacies for health supplements.

Yes, we are happy to help you place a special order for any products we don’t currently carry in-store. We will require the payment before making any order for our customer. Just let us know what you need, and we’ll do our best to get it for you.